In a recent Mitchell survey, there is a case for cost containment as the driver for adopting advanced technologies, including telemedicine, AI and predictive analytics. However, based on our experience at N2uitive, improved workflow is critical to generating meaningfully structured data on which advanced technologies are built.
We completely agree with the findings of the final survey question, where “27% of participants said workflow efficiency was the biggest claims challenge their organization is facing today.” With better quality data, AI and predictive analytics can speed up the flywheel of better workflows and cost containment.