Record
Capture the conversation with all relevant parties to the claim to record recollections from the parties in their own words, on the record, early in the claims cycle.
Embedded Natively in ClaimCenter
Connect recorded statements and conversational intelligence directly to the claim without system switching or parallel workflows. Initiate calls, access every output, and take action on all of it without ever leaving ClaimCenter.
Consistent Documentation for Every Adjuster
Get the same structured, defensible claim record from every recorded statement—regardless of who takes the call—so documentation quality stays consistent across your entire claims organization.
Searchable Transcripts in a Click
Access a searchable first-draft transcript for every statement automatically, allowing you to jump to key moments and find specific content without having to re-listen to the recording.
Claim-ready Summaries in Minutes
Generate structured, editable summaries automatically from every recorded statement, with no manual notes required. Review, edit, and save directly in ClaimCenter, so you can focus entirely on the investigative conversations – not the documentation.
Review
With access to recorded statements from your personal statement library, you can make informed, data-backed decisions to improve outcomes, get more done, and deliver a better customer experience.
Store
All recorded statements are digitized, encrypted, and posted to your secure statement for quick and easy access. n2uitive’s secure content management system meeting insurer-specific retention periods for compliant file handling.
Share
Easily and securely share recorded statements to approved third parties, or your transcription provider, all from the n2uitive RSLM platform.
Transcribe
No more third-party transcription portals with cumbersome upload and downloads processes. n2uitive offers one-click transcription, helping you reduce costs and reduce data security risk.
Analyze
n2uitive's real-time reports help claims supervisors and managers get a clear understanding of adjuster performance as it relates to recorded statement best practices.
Insurance Carriers
Our larger carrier customers use n2uitive to standardize and streamline their recorded statement process across their entire claim organization. Our Guidewire integration enables adjusters to initiate a recorded statement without ever leaving ClaimCenter.
Mutual Insurers
n2uitive gives mutual insurers access to the same powerful platform that 4 of the Top 10 largest P&C insurers use every day! Give your adjusters a system they will love and learn to use in under 15 minutes.
Third Party Administrators
TPA’s use n2uitive to provide their clients with the most efficient and standard recorded statement process in the market. Ensure your claims adjusters meet your customer requirements and deliver a consistent and awesome customer experience.
Self-Insured Enterprises
Fortune 500 organizations use n2uitive to self-manage their recorded statement lifecycle. Our lifecycle management solutions work for both in-house solutions and TPA claims management offerings.