--- title: Why Claims Adjusters Need Recorded Statements Software description: Discover why recorded statements software is crucial for your insurance company. Enhance claim efficiency, accuracy, and customer satisfaction. image: https://n2uitive.com/hubfs/recorded%20statement%20software%20for%20the%20insurance%20company.png --- [![N2uitive](https://n2uitive.com/hubfs/N2uitive%20header%20logo.svg)](https://n2uitive.com) - Platform - Features - [n2uitive RSLM](https://n2uitive.com/features/all-in-one-recorded-statement-platform/) - [SummaryAssist](https://n2uitive.com/summaryassist) - [1st Draft Transcript](https://n2uitive.com/1st-draft-transcripts) - [n2uitive for Guidewire](https://n2uitive.com/features/record-for-guidewire/) - [Statement Transcription](https://n2uitive.com/features/transcription-services-for-insurance/) - Integrations - [SSO](https://n2uitive.com/integrations/single-sign-on/) - [Export Connector](https://n2uitive.com/integrations/export-connector/) - Resources - [Case Studies](https://n2uitive.com/case-studies/) - [Blog](https://n2uitive.com/blog) - [Support](https://n2uitive.com/support) - [Data Security](https://n2uitive.com/security/) - [Partners](https://n2uitive.com/partners/) - Company - [About Us](https://n2uitive.com/about-us/) - [Leadership](https://n2uitive.com/about-us/#directors) - [Pricing](https://n2uitive.com/pricing/) [Get a Demo](https://n2uitive.com/demo/) [Login](https://login.n2uitive.com/) Recorded Statement Software # Why Your Insurance Company Needs Recorded Statements Software Discover why recorded statements software is crucial for your insurance company. Enhance claim efficiency, accuracy, and customer satisfaction. [Joel Gendelman](https://n2uitive.com/blog/author/joel-gendelman) Aug 3, 2024 [Recorded Statement Software](https://n2uitive.com/blog/tag/recorded-statement-software) #### Table of Contents ### Share this article [mailto:?subject=Check%20out%20https://n2uitive.com/blog/why-insurance-company-needs-recorded-statement-software&utm_medium=social&utm_source=email%20&body=Check%20out%20https://n2uitive.com/blog/why-insurance-company-needs-recorded-statement-software&utm_medium=social&utm_source=email](mailto:?subject=Check%20out%20https://n2uitive.com/blog/why-insurance-company-needs-recorded-statement-software&utm_medium=social&utm_source=email%20&body=Check%20out%20https://n2uitive.com/blog/why-insurance-company-needs-recorded-statement-software&utm_medium=social&utm_source=email) ### Subscribe ### Subscribe ![computer monitor, laptop, keyboard and tablet](https://n2uitive.com/hubfs/recorded%20statement%20software%20for%20the%20insurance%20company.png) As insurance premiums increase and customer expectation with it, insurance companies need to become more efficient. Claims need to be processed quickly and accurately.  Here we look at the challenges in claims and how to increase your efficiency with one change. ## The Modern Challenges in Claims Processing A[challenge of managing claims](https://n2uitive.com/blog/common-claims-management-problems-and-solutions) is that they require fast yet accurate processing. You also need to meet high customer expectations. Another complicated factor is the[20% of insurance claims](https://www.forbes.com/advisor/insurance/fraud-statistics/) is that are fraudulent. ![Facebook post - 1 (2)](https://n2uitive.com/hs-fs/hubfs/Facebook%20post%20-%201%20(2).png?width=2400&height=1260&name=Facebook%20post%20-%201%20(2).png) At the same time, the[insurance workforce](https://insurancecareers.org/how-to-reduce-the-insurance-industry-talent-gap/) is getting smaller, making it harder to keep up with demand.  Adjusters face a high workload and lack of information around their claims. Special Investigation Units battle a constantly changing fraud landscape. While claims leaders deal with complex, misaligned processes and old technology. ### Adjusters and SIUs: Navigating the Maze Many insurance companies work with different tools that aren’t connected to each other. The problem with unintegrated systems is that information gets lost. Insurance adjusters must spend more time checking different platforms for information. This time sink leads to a loss of productivity. Insurance processes are often controlled by employees. They can send a claim to the SIU or the next stage without all the necessary information. Down the line this causes issues as claims have to bounce back and forth until all documents are gathered together. Without a single system that forces you to add all the obligatory documents, your team and clients will continue to be frustrated. It also affects your bottom line as the hours spent on a claim tick upwards. ### The High Stakes for Special Investigation Units When a claim goes to the Special Investigation Unit, they have to go through all the details of the case. Having a clear and detailed recording statement is important. As is having the correct and precise supporting documents to prove the claimant’s allegations. When insurance documentation is unclear or incomplete SIUs need to spend more time investigating, which holds up the claim.  ## The Strategic Solution: n2uitive's Recorded Statement Lifecycle Management Using n2uitive’s innovative Recorded Statement Life Cycle Management (RSLM) you streamline your processes with a single tool. We help you with every stage of your recorded statement to strengthen claims and save you time. [![CTA (2)](https://n2uitive.com/hs-fs/hubfs/CTA%20(2).png?width=1600&height=700&name=CTA%20(2).png)](https://n2uitive.com/demo/) ### A Unified Platform for Efficiency and Compliance With n2uitive, you can record your statement straight from your phone using our app, or you can start a conference call from your office. Either way, your recorded statement will be backed up automatically and securely to the cloud.  From there, you can review your statement and share it with all stakeholders. Your recorded statement will be safely saved to the cloud and organized in your library, so you can find it in seconds. If you use[Guidewire](https://n2uitive.com/features/record-for-guidewire/), we automatically share it to your Claims Center, so you never have to waste time doing that again.  Finally, you can request an Allegis[transcription](https://n2uitive.com/features/transcription-services-for-insurance/) with a click of a button. No downloading and uploading, you just request it and it arrives in your library. We’ve also found that our clients spend 20% less on transcripts when they start using n2uitive. ### Mitigating Risks and Increasing Productivity With n2uitive, your insurance documentation becomes more complete and centralized. And since it connects to your other systems, you save time, increasing productivity. SIUs save time during their investigations, saving you money and reducing the risk of fraud. Our clients capture 100% of their claims using n2uitive and settle up to 40% faster than before. ### The n2uitive Advantage With n2uitive, your claims process becomes simpler and more efficient. We provide you with all the support you require and our customers get up and running within a week.  ![99% satisfaction score (2)](https://n2uitive.com/hs-fs/hubfs/99%25%20satisfaction%20score%20(2).png?width=1200&height=628&name=99%25%20satisfaction%20score%20(2).png) ## Take the Next Step with n2uitive [Join](https://n2uitive.com/demo/) the top insurance companies in the country and try n2uitive! Become more competitive, efficient, and improve customer satisfaction with a single change. [![CTA (3)https://n2uitive.com/demo/](https://n2uitive.com/hs-fs/hubfs/CTA%20(3).png?width=1600&height=700&name=CTA%20(3).png)](https://n2uitive.com/demo/)   Recorded Statement Software #### [Why Secure Storage is Essential for Claims Documentation](https://n2uitive.com/blog/why-is-secure-storage-vital-for-claims-documentation) Understand how secure storage of claims documents impacts the insurance industry, ensuring trust and efficiency in claim handling. Joel Gendelman Jun 12, 2024 Recorded Statement Software #### [Claims Adjusters' Software: What's Essential?](https://n2uitive.com/blog/which-software-do-claims-adjusters-use-n2uitive) Learn about the essential software for claims adjusters seeking to streamline the claims process and improve operational efficiency. Joel Gendelman May 21, 2024 Recorded Statement Software #### [n2uitive Launches AI SummaryAssistTM and 1st Draft Transcripts, the Industry’s First Purpose-Built, AI-Driven Recorded Statement Solution for Property and Casualty Insurance Claims Adjusters](https://n2uitive.com/blog/n2uitive-launches-ai-summaryassisttm-and-1st-draft-transcripts-the-industrys-first-purpose-built-ai-driven-recorded-statement-solution-for-property-and-casu-1744665768404) New features enable adjusters to focus on the conversation and the customer, not the notetaking, ushering in a new era for recorded statements, from... Joel Gendelman Apr 15, 2025 [![N2uitive Footer Logo](https://n2uitive.com/hubfs/N2uitive%20Footer%20Logo.svg)](https://n2uitive.com) 1818 Westlake Ave N Suite 424, Seattle, WA 98109 - ### n2uitive - [Product](https://n2uitive.com/features/all-in-one-recorded-statement-platform/) - [Data Security](https://n2uitive.com/security/) - [Pricing](https://n2uitive.com/pricing/) - [Login](https://login.n2uitive.com/) - [Support](https://n2uitive.com/support) ### Company - [About Us](https://n2uitive.com/about-us/) - [Partners](https://n2uitive.com/partners/) - [Blog](https://n2uitive.com/blog) ### Legal - [Privacy Policy](https://n2uitive.com/privacy-policy) - [Accessibility Statement](https://n2uitive.com/accessibility) ### Helpful Content - [Case Studies](https://n2uitive.com/case-studies/) - [Talk to an Expert](https://n2uitive.com/contact-us/) © 2025 n2uitive corporation All rights reserved [Privacy Policy](https://n2uitive.com/privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Joel Gendelman", "url" : "https://n2uitive.com/blog/author/joel-gendelman" }, "dateModified" : "2025-10-20T21:53:44.836Z", "datePublished" : "2024-08-03T22:00:00.000Z", "headline" : "Why Claims Adjusters Need Recorded Statements Software", "image" : [ "https://n2uitive.com/hubfs/recorded%20statement%20software%20for%20the%20insurance%20company.png" ], "mainEntityOfPage" : { "@id" : "https://n2uitive.com/blog/why-insurance-company-needs-recorded-statement-software", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://n2uitive.com/hubfs/Web%20Development/Logos/Logo.webp" }, "name" : "n2uitive Corporation" } } ```