Awesomeness is being here when you need us
Our products are designed to get you up and running quickly and reliably. When new clients see our products in action, they often question the need for training since our systems are truly intuitive to use. Even so, our highly experienced Client Success team is here to support you through onboarding and on the rare occasion you need help to resolve an issue. We offer the following support services:
To reach our support team call 877-294-3846
24 x 7 support
Our support experts are available 24 x 7 to help with questions big or small. Our support team is located across different time zones, but with constant access to our engineers and product team to ensure that you get quick and accurate answers to your questions.
We provide web-based training to all of our customers during onboarding and when we provide product updates. We schedule training at your convenience, and in about 30 minutes, everyone is using the product. Many users have found that after watching their peers for a few minutes, they can forego the training. Because our trainers are engaging and able to answer questions as they go, we think n2uitive training is key to positive change management.
Our products include help options with detailed step-by-step instructions for completing the most common tasks. If you find something isn’t covered, or are still having trouble, our trained support experts are always available by phone.