Our products are designed to get you up and running quickly. When clients see our products in action, they often ask if they even need training, the products are so easy to use. Nevertheless, we’re here to help, whenever you need it, and we offer all of our customers the following support services:
To reach our customer support team call 877-294-3846
24 x 7 live US-based support
Our support experts are available 24 x 7 to help with questions big or small. Our support team is located at our headquarters in Seattle—right near our software engineers—so you’ll always get the best answers to your questions, quickly.
We provide on-site or web-based training to all our customers. We schedule training at your convenience, and in about 30 minutes everyone is using the product. Many people have found that after watching their peers for a few minutes, they can forego the training and start using it on their own.
Our products include online help options with detailed step-by-step instructions for completing the most common tasks. If you find something isn’t covered, or are still having trouble, our trained support experts are always available by phone.