About n2uitive

n2uitive is a cloud-based recorded statement lifecycle management platform for auto, home, and workers compensation insurers. n2uitive's RSLM solution transforms recorded statement workflows by streamlining the recording, storing, indexing, sharing, and transcribing of recorded statements.

A trusted tool used by more than 40 insurers, TPAs and self-insured corporations, n2uitive securely records and manages more than one million statements per year and more than 25 million statements and transcripts since our inception. n2uitive provides claims organizations with a unified, secure recorded statement solution that simplifies processes, reduces expenses, and supports industry-wide best practices.

Joel Gendelman

Joel Gendelman

Chief Executive Officer

Joel serves as the CEO and Founder at n2uitive where he leads the overall strategy and execution of n2uitive’s vision.  He is a successful InsurTech serial entrepreneur with deep experience and relationships in the P&C insurance claims industry.   

 Joel formerly co-founded Allegis Communications (acquired by Veritext) and served as an entrepreneur in residence with Ignition Partners.  Joel holds a BS in Finance from San Diego State University and an MBA and Masters in Accounting from the University of Washington. 

Neil Griffiths

Neil Griffiths

Chief Client Officer

Neil serves as the CCO at n2uitive where he is the driving force behind building and delivering on our customer-centric culture.  He has diverse experience across global sales and client operations for both cloud-based technology and enterprise software organizations.   

Neil formerly served in leadership roles at FiREapps (acquired by Kyriba) and EDS where he served in a variety of senior International and Corporate Finance roles before becoming Division President for the Credit Union Industry Group.  Neil holds an undergraduate degree with honors from the University of Edinburgh in Scotland, and an MBA at the University of Washington. 

Evan Smith

Evan Smith

VP of Technology

Evan has served as the VP of technology at n2uitive since day one and is the public face of n2uitive’s technology. Evan is responsible for building, growing, and leading our engineering team to build secure, high quality and reliable systems. He is also responsible for company strategy to identify and use our technological resources efficiently, profitably, and securely.   

Prior to n2uitive, Evan spent 10 years writing software professionally with start-ups in a diverse set of domains and the Fortune 500 manufacturing company, Weyerhaeuser. Evan holds a BS in computer science from Seattle Pacific University. 

Jamie Fix

Jamie Fix

Customer Service Manager

Jaime serves as the Customer Support Manager at n2uitive where she oversees the daily operations of the customer service department, leading our customer service team in delivering unparalleled service for our customers. 

Jaime is a well-known and beloved fixture for our customers and has set the tone for service excellence since our founding in 2006. Jaime holds a BA in sociology from the University of Washington. 

Our Mission

We are n2uitive.

It is our mission to deliver easy, efficient, and secure workflow tools that empower claims adjusters to deliver the best and most equitable claims service for their customers. Each and every day, we strive to provide the best customer service, building strong partnerships and delivering solutions that claims professionals love to use! 

What We Believe In

At our core, we're about doing right by others, building strong relationships, working together, and uplifting everyone to reach their potential.

We hold ourselves accountable for our actions. We do what we say, say what we do and conduct business in an open, honest, and transparent way.

Integrity

We hold ourselves accountable for our actions. We do what we say, say what we do and conduct business in an open, honest, and transparent way.

We put people over profit and believe that creating strong relationships with colleagues and customers is the best way to achieve our collective goals.

Relationships

We put people over profit and believe that creating strong relationships with colleagues and customers is the best way to achieve our collective goals.

We recognize that the best products, services, and companies are developed in collaboration through active engagement, listening and open communication. 

Collaboration

We recognize that the best products, services, and companies are developed in collaboration through active engagement, listening and open communication.

We uplift individuals and nurture a culture that prioritizes openness, learning, and diversity. We champion mutual support, a relentless work ethic, and innovative problem-solving.

Support

We uplift individuals and nurture a culture that prioritizes openness, learning, and diversity. We champion mutual support, a relentless work ethic, and innovative problem-solving.

What We Believe In

At our core, we're about doing right by others, building strong relationships, working together, and uplifting everyone to reach their potential.

We hold ourselves accountable for our actions. We do what we say, say what we do and conduct business in an open, honest, and transparent way.

Integrity

We hold ourselves accountable for our actions. We do what we say, say what we do and conduct business in an open, honest, and transparent way.

We put people over profit and believe that creating strong relationships with colleagues and customers is the best way to achieve our collective goals.

Relationships

We put people over profit and believe that creating strong relationships with colleagues and customers is the best way to achieve our collective goals.

We recognize that the best products, services, and companies are developed in collaboration through active engagement, listening and open communication. 

Collaboration

We recognize that the best products, services, and companies are developed in collaboration through active engagement, listening and open communication.

We uplift individuals and nurture a culture that prioritizes openness, learning, and diversity. We champion mutual support, a relentless work ethic, and innovative problem-solving.

Empowering

We uplift individuals and nurture a culture that prioritizes openness, learning, and diversity. We champion mutual support, a relentless work ethic, and innovative problem-solving.

Our Journey

Over nearly two decades, we have evolved from a small, Seattle Insurtech startup to the leading Recorded Statement Lifecyle Management (RSLM) platform for U.S. P&C insurers, TPAs and Self-Insured Enterprises.   

Along the way, we have continued to integrate new technologies with a focus on keeping our customers and their customers moving forward. 

We are more excited today about the value we can bring adjusters and insurers than at any time since our founding. The recent emergence and maturity of automated speech recognition and generative AI technologies are shaping the next phase of our growth and innovation journey! 

2006

Digital Transformation of the Recorded Statement Process 

In September of 2006, Joel Gendelman founded n2uitive and led the creation of the first fully digital workflow for insurers and claims adjusters to digitally record, store and manage recorded statements. 

2009

Thousands of Adjusters and Dozens of Insurers Rely on n2uitive 

n2uitive quickly became known for its easy-to-use, fast to deploy, and reliable platform. While some of the industry continued to record statements using outmoded methods, the word about n2uitive was spreading rapidly.   

2013

More Leading Insurers Adopt n2uitive as Their Digital Recorded Statement Platform 

As the industry’s digital transformation picked up steam, n2uitive continued its growth and adoption of new technologies related to cloud computing, cloud storage and telephony. 

2017

3 of the Top 10 P&C Carriers and Several Leading TPAs Count on n2uitive 

Now the trusted market leader, n2uitive expands with some of the industry’s largest carriers and TPAs. n2uitive users begin recording managing 1 Million+ statements per month.   

2021

n2uitive’s Recorded Statement Solution Launches in Guidewire Marketplace 

n2uitive becomes a Guidewire Solution partner and launches our Accelerator for ClaimCenter, allowing adjusters to initiate a recorded statement at the click of a button directly from ClaimCenter.   

2023

n2uitive Promoted to Guidewire’s PartnerConnect Select Tier 

With the growing success of n2uitive’s Guidewire accelerator, n2uitive is recognized by Guidewire and promoted to their Select Tier partner category.   

Our Board of Directors & Advisors

Meet our experienced leadership team

Joel Gendelman

Joel Gendelman

Chairman

As the CEO and founder of n2uitive, Joel guides the company strategy and execution, hires top talent, and monitors insurance P&C industry trends. He is an experienced Insurtech entrepreneur that has started several companies that achieved successful exits. 

  • Best known for founding service and software companies ClaimsDesk, Allegis Communications, and n2uitive Corporation.
  • Extensive relationships throughout the P&C insurance industry and deep expertise in claims process innovations.
  • BS in Finance from San Diego State University, MBA and Masters in Accounting from the University of Washington.

Yom Senegor

Board of Directors

A former EVP and CIO for Safeco, he led the company’s IT organization, directed corporate strategic initiatives, and helped engineer the company’s turn-around. Yom advises n2uitive on go-to-market and industry-specific matters.

  • Held senior positions at Accenture, including Office Managing Partner for Chicago as well as Insurance Managing Partner for North America.
  • Investor and Board Member for several early-stage technology startup companies. 
  • BS in computer science from the Illinois Institute of Technology.
Yom Senegor
Frank Paganelli

Frank Paganelli

Board of Directors

An experienced, strategy-oriented general counsel and business executive with a passion for business models that can deliver both financial and social impact.  He advises n2uitive on funding and corporate strategy. 

  • Currently serves as President and COO of leading mobility company, TransWest, serves on the board of directors for Allegis Communications, and an advisor to Vinder and Affective Software. Frank is a former Chair of Startups & Emerging Companies Practice for Lane Powell, and former COO, Secretary, and member of the board of directors for Full Circle Farm, President of Clean Conversion Technologies Inc. and General Counsel for Propel Fuels, and Rhythms NetConnections (Nasdaq: RHTM).
  • Mentor to the Jones + Foster Accelerator at the University of Washington Foster School of Business.
  • BS in social & decision sciences at Carnegie Mellon, JD from Georgetown, and an MPA from the John F. Kennedy School of Government at Harvard.

Stan Shull

Board of Directors

Stan led partnerships and alliances for 4 enterprise software and data analytics startups. He developed, negotiated and managed dozens of strategic partnerships and played a key role in 4 successful exits by acquisition or IPO. He helps n2uitive maintain its strategic playbook for alliances and strategy.

  • Most recently held executive positions at Apptio, Intelligent Results, Rational Software, and NCompass Labs.
  • Has also worked on multiple civil satellite programs, classified military space initiatives, and NASA’s space station program at Boeing, Lockheed Martin, and Northrop Grumman.
  • BS in aeronautics & astronautics at MIT and an MBA from Harvard Business School.
Stan Shull
Robert Pease

Robert Pease

Board Observer

Over 20 years of experience leading teams, taking products to market, and building customer and partner relationships.  He advises n2uitive on marketing and business development strategy.

  • Currently serves as the Managing Director of Cascade Seed Fund, is on the Board of LeadMethod, and advises a portfolio of early-stage investment firms.
  • Previously held senior executive roles at Heinz Marketing, Salesfusion, LoopFuse, Nearstream, Gist, MessageGate, Orchestra, OpenText, and Idapta.
  • BBA in finance from the University of Georgia Terry College of Business and an MBA from University of Tennessee-Knoxville.

Graham Bartholomew

Senior Generative AI Advisor

As the former Director of Pricing Solutions for Guidewire’s (GWRE) from 2017-2022, he was responsible for growing and adding intelligence to insurance systems used by the world’s leading insures to give them an edge in the market.

  • Prior to his role with Guidewire, Graham was Vice President of R&D for Eagle Eye Analytics (acquired by Guidewire) and has been an internationally recognized leader and innovator in the P&C insurance analytics space for over 40 years.
  • Graham has been instrumental in innovating, designing, implementing, and taking to market cornerstone analytics solutions for P&C insurance claims, including Colossus (DXC), Claim Outcome Advisor (COA-Verisk, patent US7337121), Precedent (DXC) and Predict (DXC).
  • Holds a Bachelor of Economics degree from Australian National University and a certificate in Deep Learning (Mastering Neural Networks) from the Massachusetts Institute of Technology (MIT).
  • Possesses proven expertise in applying transformer-based generative Al solutions to insurance operational systems, including sentiment analysis and summarization.
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Our Board of Directors

Meet our experienced board of directors and advisors 

Joel Gendelman

Joel Gendelman

Chairman

As the CEO and founder of n2uitive, Joel guides the company strategy and execution, hires top talent, and monitors insurance P&C industry trends. He is an experienced Insurtech entrepreneur that has started several companies that achieved successful exits. 

  • Best known for founding service and software companies ClaimsDesk, Allegis Communications, and n2uitive Corporation.
  • Extensive relationships throughout the P&C insurance industry and deep expertise in claims process innovations.
  • BS in Finance from San Diego State University, MBA and Masters in Accounting from the University of Washington.
Yom Senegor

Yom Senegor

Board of Directors

A former EVP and CIO for Safeco, he led the company’s IT organization, directed corporate strategic initiatives, and helped engineer the company’s turn-around. Yom advises n2uitive on go-to-market and industry-specific matters.

  • Held senior positions at Accenture, including Office Managing Partner for Chicago as well as Insurance Managing Partner for North America.
  • Investor and Board Member for several early-stage technology startup companies. 
  • BS in computer science from the Illinois Institute of Technology.
Frank Paganelli

Frank Paganelli

Board of Directors

An experienced, strategy-oriented general counsel and business executive with a passion for business models that can deliver both financial and social impact.  He advises n2uitive on funding and corporate strategy. 

  • Currently serves as President and COO of leading mobility company, TransWest, serves on the board of directors for Allegis Communications, and an advisor to Vinder and Affective Software. Frank is a former Chair of Startups & Emerging Companies Practice for Lane Powell, and former COO, Secretary, and member of the board of directors for Full Circle Farm, President of Clean Conversion Technologies Inc. and General Counsel for Propel Fuels, and Rhythms NetConnections (Nasdaq: RHTM).
  • Mentor to the Jones + Foster Accelerator at the University of Washington Foster School of Business.
  • BS in social & decision sciences at Carnegie Mellon, JD from Georgetown, and an MPA from the John F. Kennedy School of Government at Harvard.
Stan Shull

Stan Shull

Board of Directors

Stan led partnerships and alliances for 4 enterprise software and data analytics startups. He developed, negotiated and managed dozens of strategic partnerships and played a key role in 4 successful exits by acquisition or IPO. He helps n2uitive maintain its strategic playbook for alliances and strategy.

  • Most recently held executive positions at Apptio, Intelligent Results, Rational Software, and NCompass Labs.
  • Has also worked on multiple civil satellite programs, classified military space initiatives, and NASA’s space station program at Boeing, Lockheed Martin, and Northrop Grumman.
  • BS in aeronautics & astronautics at MIT and an MBA from Harvard Business School.
Robert Pease

Robert Pease

Board Observer

Over 20 years of experience leading teams, taking products to market, and building customer and partner relationships.  He advises n2uitive on marketing and business development strategy.

  • Currently serves as the Managing Director of Cascade Seed Fund, is on the Board of LeadMethod, and advises a portfolio of early-stage investment firms.
  • Previously held senior executive roles at Heinz Marketing, Salesfusion, LoopFuse, Nearstream, Gist, MessageGate, Orchestra, OpenText, and Idapta.
  • BBA in finance from the University of Georgia Terry College of Business and an MBA from University of Tennessee-Knoxville.

n2uitive Numbers

 

1

 

Million+

Statements recorded and managed each year

40

+ Customers

Insurers, TPAs and Self-Insured Enterprises trust n2uitive

 

25

 

Million +

Lifetime statements and transcripts taken and managed by n2uitive

10000

+

Adjusters use and rely on n2uitive every month for their recorded statement needs