Insurance is often viewed as a sector that is slow to innovate, with many manual processes, especially in claims adjudication. Claims adjusters typically use a wide variety of point solutions to conduct claims investigations, including interviewing and capturing recorded statements from claimants, accessing police reports, medical records and collaborating with a variety of service providers.
However, the insurance industry is evolving. Claims adjusters’ software has emerged as a key tool in modernizing the sector. This technology enhances the efficiency of the claims process and enables adjusters to provide more efficient and compassionate claimant experiences.
In this article, we’ll explore some the essential software used by claims adjusters. We’ll cover the benefits, essential features, available solutions, and tips for choosing the best software.
Claims adjuster software is designed to streamline the insurance claims process and help front-line adjusters and claims organizations drive claims excellence. It aggregates and standardizes information relating to each claim, allowing insurance adjusters to manage, track, and process claims efficiently from start to finish.
Software designed specifically for the Claims Adjusters is crucial for modernizing and simplifying the claims process and facilitating clear and timely communication among all stakeholders.
Claims adjustment software digitizes and automates manual tasks, reducing repetitive or low-value work. This allows adjusters to focus on claims investigations, customer service and deliver a fair and accurate claims outcome.
When deciding which claims adjuster software to choose, there are some key use cases and top features to consider:
We are a leading recorded statement management solution for claims adjusters and insurers to manage the entire recorded statement lifecycle, purpose-built for P&C insurance claim professionals. It integrates easily with Guidewire ClaimCenter and provides enterprise grade level security along with top-notch customer support.
Pricing: n2uitive offers three plans – Basic, Pro, and Premium– So you can choose the best fit your company’s needs.
EIS provides ClaimCore as part of their suite, or independently. It handles full claims and integrates to detect fraudulent claims. The focus is on improving customer satisfaction by speeding up processes.
Pricing: Varies based on the product.
What are the Costs of Insurance Adjusters Software
The cost of claims adjusters' software varies widely based on the vendor, features, scalability, and deployment model. Many companies offer subscription-based pricing which provides flexibility and scalability for insurance companies of all sizes. Alternatively, some vendors may offer one-time fees for perpetual software use.
Insurance companies must carefully evaluate pricing models, considering both short-term and long-term needs, as well as budget constraints. The success of the claims system and software depends on the time allocated for the project and its ease of use.
We offer a comprehensive solution, covering the entire recorded statement lifecycle from statement capture to content management and integrated transcription services. Our recorded statement platform is easy to use and deploy, allowing insurance adjusters to start taking statements in as little as 30 minutes.
When choosing insurance adjusting software, consider these factors:
Before deciding, consult with your team to understand their priorities and challenges. Choose a solution that addresses these issues and improves overall performance, providing real value beyond just cost savings.
Investing in a new claims adjuster software can seem daunting, but it can also offer significant returns. It can help attract younger talent to the claims profession and reduce adjusters’ workload, improving their satisfaction and your customers experience.
Staying ahead by adopting new technologies and modernizing processes is crucial to maintaining a competitive edge and meeting customer expectations.
Our claims adjuster software helps modernizes the claims process while boosting both adjuster and customer satisfaction. n2uitive is tailored specifically for the P&C insurance industry and is easily customizable to fit your company’s needs and workflows. It enables claims adjusters to confidently capture critical information to aid the investigation process and ultimately make fast and fair claims adjudication decisions.
For the past 17+ years, our team has helped leading P&C insurers optimize their recorded statement lifecycle processes.
Sign up for a free live demo to discover how we n2uitive can streamline your claims process or book a call with one of our experts to map out your current recorded statement lifecycle and discuss improvements and best practices.